1. Subject
This Privacy Policy explains how Commandeur Logistics processes your personal data when you use the website https://commandeur-logistics.fr (hereinafter referred to as the “Site”), particularly through contact forms, newsletter subscriptions, appointment scheduling, and communications related to your requests.
2. Data Controller
Commandeur Logistics : 8 rue Pavée, 76100 Rouen - France
E-mail : contact@commandeur-logstics.fr
Téléphone : +33 (0)2 78 81 65 71
For any questions regarding the protection of your personal data or to exercise your rights, you may contact us at the following address: contact@commandeur-logistics.fr (Subject: “Personal Data”)
3. Personal Data Processed
Depending on your interactions with the Site, Commandeur Logistics may process the following categories of personal data:
- Identification and Contact Data: First and last name; Email address; Telephone number; Company name; Job title or position.
- Communication Data: Content of messages submitted through forms or by email; Any attachments provided; Information exchanged during an appointment or service request.
- Data Collected Through Forms: Responses provided in contact, diagnostic, or mini-audit forms.
Only page-view measurement is currently implemented.
4. Purposes and Legal Base
4.1 Responding to Contact Requests (contact form, email)
Purpose: Respond to your requests; Manage communications; Prepare a quotation or commercial proposal.
Legal Basis: Pre-contractual measures taken at your request; Legitimate interest in responding to incoming inquiries.
4.2 Appointment Scheduling
Purpose: Organize appointments; Ensure appointment follow-up.
Legal Basis: Pre-contractual measures; Legitimate interest.
4.3 Diagnostic or Mini-Audit Forms
Purpose: Analyze your needs; Prepare discussions and tailored recommendations.
Legal Basis: Pre-contractual measures; Legitimate interest.
4.4 Newsletter Subscription
Purpose: Send you news, information, content, and offers related to Commandeur Logistics’ activities.
Legal Basis: Your consent. You may withdraw your consent at any time by using the unsubscribe link included in each email or by contacting us directly.
4.5 Site Security and Operation
Purpose: Ensure the security of the Site; Prevent fraudulent or abusive use; Manage technical incidents; Guarantee service continuity.
Legal Basis: Legitimate interest.
5. Data Recipients and Processors
Personal data is accessible only to:
Authorized personnel within Commandeur Logistics;
Technical service providers involved in the operation of the Site and strictly necessary for the provision of services.
To this end, Commandeur Logistics notably relies on:
Website Hosting:
Hostinger International Ltd
61 Lordou Vironos Street
6023 Larnaca – Cyprus
6. Transfers of Data Outside the European Economic Area (Depending on Service Providers)
Certain service providers used by Commandeur Logistics may process or host data outside the European Economic Area (EEA). Where required, such transfers are governed by appropriate safeguards (e.g., Standard Contractual Clauses – SCCs).
For more information, you may request the relevant contractual references at: contact@commandeur-logistics.fr.
7. Retention Periods
Commandeur Logistics retains personal data only for the period necessary to fulfill the purposes for which it was collected and subsequently deletes or securely archives it.
Prospects and Incoming Requests: Data is retained for a maximum period of three (3) years from the last contact initiated by the prospect.
Clients: Data is retained for the duration of the contractual relationship and then archived for the period necessary to comply with legal obligations (e.g., accounting requirements) and/or for evidentiary purposes (within the limits of applicable statutory limitation periods).
Newsletter: Data is retained until consent is withdrawn or the individual unsubscribes.
Technical Data and Connection Logs: Technical data is retained for a limited period necessary to ensure Site security and is then deleted or rotated according to applicable technical procedures.
8. Your Rights
In accordance with applicable data protection regulations, you have the following rights: access, rectification, erasure, restriction of processing, objection, and, where applicable, data portability.
Where processing is based on your consent (newsletter, cookies, or similar technologies), you may withdraw that consent at any time.
To exercise your rights, you may send your request to: contact@commandeur-logistics.fr (Subject: “GDPR Rights”).
To protect your personal data, proof of identity may be requested where there is reasonable doubt regarding the identity of the requester.
9. Complaint to the Supervisory Authority
If you believe that the processing of your personal data does not comply with applicable regulations, you have the right to lodge a complaint with the competent supervisory authority.
In France, this authority is:
Commission Nationale de l’Informatique et des Libertés (CNIL)
Website: https://www.cnil.fr
10. Modifications to this Privacy Policy
Commandeur Logistics reserves the right to modify this Privacy Policy at any time to reflect legal, regulatory, technical, or organizational developments.
The applicable version is the one published on the Site on the date of your visit.
